Whatsapp New Messages Not Showing on Top, How to Fix Whatsapp New Messages Not Showing on Top?

WhatsApp's recent update has disrupted the chat notification feature, preventing new messages from moving to the top of the screen, requiring users to scroll to see unread messages, check how to fix it.

by V Gomala

Updated Oct 16, 2024

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Whatsapp New Messages Not Showing on Top, How to Fix Whatsapp New Messages Not Showing on Top?

Whatsapp New Messages Not Showing on Top

When you get a new message on WhatsApp, the chat usually moves to the top of your screen, showing you that there's an unread message. This helps you know who replied and who to respond to first. But after a recent update, this feature isn't working properly. New messages still come in, but the chat doesn't move to the top, so users have to scroll down to find out who messaged them. Check here what happened.

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How to Fix Whatsapp New Messages Not Showing on Top?

Here’s how to fix the issue of new messages not appearing at the top on WhatsApp:

Force Stop WhatsApp

  • Sometimes WhatsApp might have conflicts with other apps. You can try force stopping it to refresh.
  • Long press the WhatsApp icon and select "App Info."
  • Tap "Force Stop."

Update WhatsApp

  • The problem might be caused by a bug, and an update may already be available to fix it.
  • Open Google Play Store (Android) or Apple App Store (iPhone) and update WhatsApp.

Clear WhatsApp Cache

  • Clearing the app cache can help fix many issues.
  • Long press the WhatsApp icon and select "App Info."
  • Tap on "Storage Usage" and then select "Clear Cache."

Reinstall WhatsApp

  • If nothing works, you can uninstall and reinstall WhatsApp.
  • Long press the app icon, select "Uninstall," then reinstall it from the Play Store or App Store.
  • These are quick ways to try and fix the issue.
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Whatsapp New Messages Not Showing on Top Causes

Here are some possible causes for the issue of new messages not appearing at the top on WhatsApp:

App Glitch or Bug

The most common reason is a bug in the latest version of the WhatsApp app that affects how notifications are displayed.

Conflicts with Other Apps

Sometimes, other apps running on your device may interfere with WhatsApp’s functionality, causing message notifications to not work properly.

Outdated App Version

If you are using an older version of WhatsApp, it may not have the latest fixes for bugs, leading to issues with message notifications.

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Corrupted Cache

Over time, the app’s cache can become corrupted, which might disrupt how messages are displayed and handled.

Device Performance Issues

If your device is low on resources (like RAM or storage), it can affect how smoothly apps like WhatsApp operate, potentially causing notification problems.

Network Connectivity Problems

Poor internet connection can prevent WhatsApp from syncing messages properly, which may affect notifications.

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These factors can contribute to the problem, and trying the suggested fixes may help resolve it.

Disclaimer: The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.

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