PS5 Welcome Hub Not Showing Up, Know about the PS5 Update

The PS5 Welcome Hub is currently only available to some users in the USA, but will roll out to all PS5 players in the coming weeks. If you don't see it yet, it should appear within the next month or two.

by V Gomala

Updated Sep 13, 2024

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PS5 Welcome Hub Not Showing Up, Know about the PS5 Update

PS5 Welcome Hub Not Showing Up

Some Reddit users are complaining that the PS5 Welcome Hub Not Showing Up. First of all, The Welcome Hub is only available to some PS5 users in the USA now. Also, Sony aanounced that it will be available to all PS5 gamers in the coming weeks.

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So, if you don’t see the Welcome screen yet, don't worry. It should show up on your console within the next month or two. Scroll down and learn more about PS5 Welcome Hub.

PS5 Update

Hiromi Wakai, the VP of Product Management at PlayStation, announced on the PlayStation Blog that they are introducing a new PS5 software update with several new features.

The main feature is the Welcome hub, a new customizable space on your PS5 home screen with widgets and backgrounds. It will replace the old Explore Tab and will be available to all PS5 users worldwide in the coming weeks.

Welcome Hub in PS5

The PS5's Welcome hub has now replaced the Explore page. It’s currently the first screen you see when you log into your console. It gives you a quick look at your recent activities, Trophies, your friends list, and other important details.

You can also find news about the games you follow and updates from PlayStation, like deals in the PlayStation Store and upcoming events.

How to Change the PS5 Welcome Hub Background?

To change your PS5 Welcome hub background, do the following,

  1. First. turn on your PS5 and then go to the Welcome hub.
  2. Then, press the Triangle button, and scroll right until you see the Change Background icon.
  3. Now, click on the icon, and you will see a menu with different backgrounds.

    • "From PlayStation" has PlayStation artwork.
    • "From Games" offers images from various PS5 games.
    • "Media Gallery" lets you use your own screenshots.
  4. You can select the background you like, and it will stay until you change it again.
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