Facebook Marketplace Not Working, Why is My Facebook Marketplace Not Working?

Facebook Marketplace might not be working due to issues with your app, account restrictions, or location settings.

by S Bargavi

Updated Sep 18, 2024

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Facebook Marketplace Not Working, Why is My Facebook Marketplace Not Working?

Facebook Marketplace Not Working

Facebook Marketplace is a place where people can buy and sell items. To use it, you must be at least 18 years old, and it is not available in all countries. If you are an adult in a country where Marketplace is open, you should be able to use it. 

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If you find that Marketplace is not working for you, there are some things you can try to fix it. Many users report problems like the Marketplace option missing or the page not loading. There are different reasons why this might happen, and it can be frustrating for those who want to use it. (Source: Groovy Post, Dr Fone, I My Fone)

Why is My Facebook Marketplace Not Working?

If you're having trouble accessing Facebook Marketplace, several issues might be causing the problem. Here's a list of common reasons why you might not be able to use Facebook Marketplace:

  • New Facebook Account: 

If you are new to Facebook, you may not be able to use Marketplace yet. Facebook limits access to only verified users to prevent scams. After using Facebook for a while, you should be able to access Marketplace.

  • User’s Age is Less Than 18 Years Old: 

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Facebook Marketplace is only available to users who are 18 or older. This rule is to protect against fraud and scams.

  • You Have an Outdated Version of Facebook App: 

Make sure you have the latest version of the Facebook app. An outdated app might prevent you from using Marketplace.

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  • Language/Region/Location Restriction: 

Marketplace is only available in certain countries. If you are in a country where Marketplace isn’t available, you won’t be able to use it.

  • Facebook Account Blocked:

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If your account violates Facebook’s community policies, it may be blocked. This will stop you from accessing Marketplace.

  • Internet Connection: 

A weak or unstable internet connection can cause issues with accessing Marketplace. Check your connection to ensure it is working well.

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How To Fix? 

If Facebook Marketplace isn't working on your iPhone, iPad, or Android device, here are some simple steps to fix it:

  • Check For Facebook App Update: 

Make sure you have the latest version of the Facebook app. Go to the Google Play Store (for Android) or the Apple App Store (for iOS) to see if there is an update available and install it if needed.

  • Restart The Device: 

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Sometimes, restarting your device can fix problems. For Android: Hold the Power button and tap Restart. For iOS: Go to Settings > General > Shut Down, then restart your device after a few seconds.

  • Clear App Cache: 

Clear the app cache to fix loading issues. Open the Facebook app, tap the menu icon, go to Settings, find Browser, and tap Clear to remove old cache files.

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  • Log Out And Log Back Into Facebook: 

Signing out and back into Facebook can help. Tap the Menu in the app, scroll down, and tap Log Out. After that, log back in to see if Marketplace works.

  • Uninstall And Reinstall Facebook App: 

If nothing else works, try uninstalling and reinstalling the app. For Android: Go to Settings > Apps > Facebook and tap Uninstall. For iOS: Hold the Facebook icon, tap Remove App, and then reinstall it from the App Store.

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Why I Cant View Marketplace? 

Here’s why you might not see Facebook Marketplace:

  • App Bug: 

There might be a problem with the Facebook app causing the Marketplace option to be missing.

  • Not an Adult: 

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Facebook Marketplace is only for users who are adults according to their country's rules.

  • Unsupported Country: 

Marketplace is not available in all countries, so you might be in a region where it isn't offered.

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  • Wrong Profile: 

Marketplace only works with your main Facebook profile, the one you created first.

  • New Account: 

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If your Facebook account is new, you might not see Marketplace yet because Facebook wants to avoid scammers.

  • Access Revoked: 

If you broke Facebook’s rules while using Marketplace, your access might have been taken away.

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Ways to Get to Marketplace 

Follow these tips to try and get the Marketplace icon back on Facebook:

  • Visit Marketplace Directly: Go to Facebook Marketplace on a web browser to see if you have access, even if the app isn’t working.
  • Log Out and Log In Again: Sometimes, logging out and back in can fix temporary issues with the Marketplace icon.
  • Reinstall the Facebook App: Delete the Facebook app from your phone or tablet and then reinstall it. This might fix any bugs causing the Marketplace icon to disappear.
  • Open Marketplace from the Menu: If you don’t see the Marketplace icon at the top, go to the menu, tap your profile picture, and select Marketplace from there.
  • Check for Hidden Icons: If you still can’t find the icon, tap “See more” in the menu to see if it’s hidden there.
  • Use a Marketplace Link: Have someone send you a link to a Marketplace listing. Tap the link to open Facebook and try to restore access.
  • Switch to Your Main Profile: Make sure you’re using your main Facebook profile, as Marketplace doesn’t work on other profiles.
  • Check Location Settings: Ensure Facebook has access to your location. If you recently traveled, the app might think you’re in a place where Marketplace isn’t available.
  • Fill Out the Appeal Form: If an item you tried to sell wasn’t approved, fill out the Marketplace Item Appeal form to try and restore your access.
  • Interact with Facebook: For new accounts, add friends and engage with them to show that your account is real.
  • Change Your Home Country: As a last resort, you can change your location to a country where Marketplace is available. Go to “About” > “Places lived” on your profile and update your location.

What is Marketplace in FB? 

Facebook Marketplace is a website where people can list items they want to sell by showing pictures, describing the item, and setting a price. Local buyers can search for things they want to buy and contact the sellers if they’re interested. As of early 2021, more than 1 billion people from 70 countries use Facebook Marketplace.

Facebook 

Facebook is a social media service owned by Meta, started in 2004 by Mark Zuckerberg and his college friends. It began at Harvard and then opened to other universities, and since 2006, anyone 13 and older can join. By December 2022, nearly 3 billion people used Facebook each month.

Disclaimer: The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.

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